How to Know What to Automate in a Small Business

A fast way to waste money on automation is to automate something that should not exist.

Another fast way is to automate a process nobody has actually defined.

Small business automation is more likely to help when it removes predictable, repetitive work from a workflow that already has a clear purpose.

The goal is not to make your business look technologically impressive. The goal is to make fewer important things depend on somebody remembering them manually.